Privacy Policy

1. Introduction

Welcome to The Funding Compass. Jedno Inc. ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website and services.

By using The Funding Compass, you agree to the collection and use of information as described in this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Information You Provide

When you use The Funding Compass, you may provide us with:

• Account Information: Name, email address, organization name, and password when you register
• Profile Information: Additional details about your organization, funding needs, and preferences
• Assessment Data: Information you provide when completing funding readiness assessments
• Saved Opportunities: Funding opportunities you bookmark, track, or save to your dashboard
• Payment Information: Billing details and payment card information (processed securely by our payment processor, Stripe)
• Communications: Messages you send us through contact forms, email, or support channels

2.2 Information We Collect Automatically

When you visit our website or use our services, we collect:

• Usage Data: Pages visited, features used, search queries, time spent on the platform, and interaction patterns
• Device Information: Browser type, device type, operating system, and IP address
• Cookies and Similar Technologies: Data from cookies and similar tracking technologies (see our Cookie Policy for details)
• Log Data: Server logs including access times, pages viewed, and system activity

3. How We Use Your Information

We use your information to:

• Provide Our Services: Create and manage your account, deliver funding opportunity information, power search and filtering features, and enable you to track opportunities
• Personalize Your Experience: Recommend relevant funding opportunities based on your organization's profile and preferences
• Process Payments: Handle subscriptions, billing, and payment transactions
• Communicate with You: Send service updates, funding opportunity notifications, newsletters, and respond to your inquiries
• Improve Our Services: Analyze usage patterns, fix bugs, develop new features, and enhance user experience
• Security and Fraud Prevention: Protect against unauthorized access, abuse, and fraudulent activity
• Legal Compliance: Comply with legal obligations, enforce our terms, and protect our rights

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

4.1 Service Providers

• Supabase: Our database and authentication provider that stores your account and usage data securely
• Stripe: Our payment processor that handles all payment card transactions (Stripe has its own privacy policy)
• Analytics Services: Tools that help us understand how our service is used and how to improve it
• Email Service Providers: Platforms we use to send transactional emails and newsletters

4.2 Legal Requirements

We may disclose your information if required to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Prevent fraud or security issues
• Respond to legitimate requests from law enforcement or government authorities

4.3 Business Transfers

If Jedno Inc. is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you before your information is transferred and becomes subject to a different privacy policy.

5. Data Security and Retention

5.1 How We Protect Your Data

We implement security measures including:

• Encryption of data in transit and at rest
• Secure authentication and password hashing
• Regular security audits and updates
• Access controls limiting who can view your data
• Industry-standard security practices from our service providers

While we take reasonable precautions to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

5.2 How Long We Keep Your Data

We retain your information:

• As long as your account is active and you continue using our services
• For a reasonable period after account closure to handle any disputes or legal requirements
• As required by law for tax, accounting, or regulatory purposes

You can request deletion of your data at any time by contacting us.

6. Your Rights

Under Canadian privacy law (PIPEDA) and applicable regulations, you have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Ask us to correct inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Portability: Request your data in a structured, machine-readable format
• Withdrawal of Consent: Opt out of marketing communications at any time
• Objection: Object to certain types of processing of your information

To exercise these rights, please contact us at privacy@jedno.ca. We will respond to your request within 30 days.

7. Cookies and Tracking

We use cookies and similar technologies to provide and improve our services. Cookies are small text files stored on your device that help us:

• Keep you logged in to your account
• Remember your preferences and settings
• Understand how you use our platform
• Improve security and prevent fraud

For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

8. International Data Transfers

The Funding Compass is operated from Canada. However, some of our service providers (such as Supabase and Stripe) may store or process your data in other countries, including the United States.

When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information according to Canadian privacy standards.

9. Children's Privacy

The Funding Compass is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

If you believe we have collected information from a child, please contact us at privacy@jedno.ca.

10. Third-Party Links

Our service may contain links to funding organizations, government websites, and other third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Marketing Communications

We may send you emails about new funding opportunities, product updates, and other information we think may interest you. You can opt out of marketing emails at any time by:

• Clicking the "unsubscribe" link at the bottom of any marketing email
• Adjusting your email preferences in your account settings
• Contacting us at privacy@jedno.ca

Please note that even if you opt out of marketing emails, we will still send you important service-related communications, such as account notifications and billing information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

• Update the "Last Updated" date at the top
• Notify you via email or through the platform
• Give you the opportunity to review the changes before they take effect

Your continued use of The Funding Compass after changes become effective means you accept the updated policy.